

A I
Effective Communication
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Effective Workplace Communication Workshop
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1-Hour Version
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Introduction (10 minutes)
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Welcome and brief overview of Effective communication
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Importance of effective communication in the workplace
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Key EC Concepts (20 minutes)
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Observations vs. Evaluations
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Feelings and Needs
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Requests vs. Demands
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Exercise: Active Listening (20 minutes)
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Participants pair up and practice active listening using EC principles
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One person shares a work-related challenge, the other listens and responds using EC techniques
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Switch roles after 10 minutes
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Wrap-up and Q&A (10 minutes)
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Key takeaways
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How to apply EC in daily work interactions
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3-Hour Version (Additional Content)
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Expanded EC Concepts (30 minutes)
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Deeper dive into each component of EC
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Real-world workplace examples
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Exercise: Giving Constructive Feedback (30 minutes)
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Small groups practice giving feedback using EC framework
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Scenarios provided by facilitator
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Empathy in the Workplace (20 minutes)
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Importance of empathy in professional relationships
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Techniques for cultivating empathy
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Exercise: Resolving Workplace Conflicts (40 minutes)
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Role-play exercise in groups of 3-4
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Practice using EC to address common workplace conflicts
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Creating a Compassionate Workplace Culture (20 minutes)
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Discussion on implementing EC principles organization-wide
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Brainstorming session on practical steps
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Action Planning and Closing (10 minutes)
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Participants create personal action plans for implementing EC
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Final Q&A and workshop evaluation
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This outline provides a structured approach for both a 1-hour and 3-hour workshop, with the longer version offering more in-depth content and additional exercises to reinforce EC principles in the workplace context.
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Pricing
Attendee count, level of customisation dependent (charity and non-profit at discounted rates).
Budget £30/attendee/hour as benchmark.
ie. 1 hour workshop, 20 attendees £600.
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​The reason I charge less for a well-being workshop than a communication or A.I workshop is the amount of work it takes me off site to prepare varies widely. A well-being workshop is more intuitive and 'off the cuff' for me, and an A.I workshop is much more preparation. With a communication workshop being somewhere in between.