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Effective Communication

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Effective Workplace Communication Workshop
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1-Hour Version

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Introduction (10 minutes)

  • Welcome and brief overview of Effective communication

  • Importance of effective communication in the workplace

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Key EC Concepts (20 minutes)

  1. Observations vs. Evaluations

  2. Feelings and Needs

  3. Requests vs. Demands

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Exercise: Active Listening (20 minutes)

  • Participants pair up and practice active listening using EC principles

  • One person shares a work-related challenge, the other listens and responds using EC techniques

  • Switch roles after 10 minutes

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Wrap-up and Q&A (10 minutes)

  • Key takeaways

  • How to apply EC in daily work interactions

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3-Hour Version (Additional Content)

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Expanded EC Concepts (30 minutes)

  • Deeper dive into each component of EC

  • Real-world workplace examples

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Exercise: Giving Constructive Feedback (30 minutes)

  • Small groups practice giving feedback using EC framework

  • Scenarios provided by facilitator

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Empathy in the Workplace (20 minutes)

  • Importance of empathy in professional relationships

  • Techniques for cultivating empathy

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Exercise: Resolving Workplace Conflicts (40 minutes)

  • Role-play exercise in groups of 3-4

  • Practice using EC to address common workplace conflicts

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Creating a Compassionate Workplace Culture (20 minutes)

  • Discussion on implementing EC principles organization-wide

  • Brainstorming session on practical steps

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Action Planning and Closing (10 minutes)

  • Participants create personal action plans for implementing EC

  • Final Q&A and workshop evaluation

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This outline provides a structured approach for both a 1-hour and 3-hour workshop, with the longer version offering more in-depth content and additional exercises to reinforce EC principles in the workplace context.

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Pricing

Attendee count, level of customisation dependent (charity and non-profit at discounted rates).

Budget £30/attendee/hour as benchmark.

ie. 1 hour workshop, 20 attendees £600.

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​The reason I charge less for a well-being workshop than a communication or A.I workshop is the amount of work it takes me off site to prepare varies widely. A well-being workshop is more intuitive and 'off the cuff' for me, and an A.I workshop is much more preparation. With a communication workshop being somewhere in between.

Artificial intelligence, Authentic Knowledge

You can contact me by email at:

steve@gnoai.co.uk

or by phone on:

07713768662

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